Silkdermis is committed to providing thoughtful, non-invasive skincare support.
For questions about product use, orders, or general inquiries, please contact us using the form provided here.

Customer Support

Have questions about our facial patches or body care products?
Our team is here to assist you.

📩  support@silkdermis.com
🕒 Monday – Friday: 9:00 AM – 5:00 PM (EST)
🕒 Saturday – Sunday: Closed

We strive to respond to all emails within 1–2 business days. For faster assistance, please include your order number in your message.

Order Assistance

For order updates, tracking, or returns,
please include your order number in your message.

Need faster support?

Start your message with one of these tags: Order / Product / Wholesale

Looking for Quick Answers?

Visit our FAQ page for detailed information on product usage,
care instructions, and shipping policies.
View FAQ
At Silkdermis, we believe skincare should feel supportive — not overwhelming.
Thank you for choosing non-invasive care designed with intention.